Contact
Questions about a course, a certificate, a payment or your account go to the team running CEJ Experts.
Where to write
What to include
Whatever your question is, these four things save a round trip:
- the email address on your account;
- the course or bundle you are asking about;
- for a payment question, the date and amount of the charge as it appears on your statement;
- for a certificate question, the date you passed the assessment.
What to expect
Being straight about it: this platform does not yet publish a response time, and this page will not invent one for you.
Owner to supplyhow the support address is actually answered — by a person, by a shared inbox, or by a helpdesk system — and the response time the business is prepared to commit to. This platform stores a support email address and nothing else about how it is run, so it cannot tell you.
The written terms
Before you write, the answer may already be on one of these pages: the terms of use, the privacy page, or the refunds page.